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I recently received a call from a woman business owner who was concerned with how she could sell more products by Turning a ‘No’ into ‘Yes’.  I remembered a video that I recently watched by Andrea Waltz that addressed the issue of Turning a ‘No’ Into a ‘Yes’.

Below are the top 3 problems I have identified which I feel will hinder you from Turning a ‘No’ Into ‘Yes’:

1. People don’t know how to ask great questions, mainly because they would rather pretend they already know the answers.  Be sure that you develop good questions to help guide your prospects in the direction you want them to go.

2. Customers don’t know how your product will solve their problem. Remember, it is your job to find out what your customers need and once you know what they need, be prepared to recommend a viable solution.

3. Business Owners over promise and under deliver. Business owners have good intentions, but they usually fall short of making the customer feel valued. Most business owners promise a lot, and then they deliver far less.

Why not do the opposite: under promise and over deliver. Your customers will be pleasantly surprised and they’ll tell everyone they know.

Now that you know the techniques for Turning a ‘No’ Into ‘Yes’’, are you willing to follow Andrea Waltz advice? You can leave me a comment (below) on your thoughts.

Be sure to watch for the next post entitled: The Formula: 4 Steps to Closing More Sales – Even If You Hate Selling. It will provide some additional tactics for Turning a ‘No’ Into “Yes’.

© 2011 Dr. Laureen Wishom

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